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Global Capability Centers (GCC)

We assist foreign companies while setting up legal entities in India. These can be wholly-owned subsidiaries or other formats like joint ventures. We provide assistance end-to-end – from legal entity set up to location study, from physical infrastructure to team building, from process setup to creating maturity roadmap, from global operating model to scale up. We also take up transformational assignments – taking an organization through an inflection point or transforming south-bound operations – assisting the client team in the change management and transformation journey.

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Our Offerings

  • Business case for India

    Create a business case around why it is important to set up a GCC, and why in India.

  • Location study within India

    Identify the appropriate location for the GCC based on your objectives and priorities.

  • Legal entity setup

    Legal entity setup assistance including registrations, certificates, permissions, et al.

  • GCC objectives discovery

    Assist in identifying the strategic objectives behind setting up the GCC.

  • Global operating model

    Developing global operating model (involving various entities and, maybe, other GCCs within the enterprise) for optimal realization of the objectives

  • GCC governance

    Developing a governance model to ensure GCC maturity stays on track and bottlenecks are resolved

  • GCC roadmap

    Developing 1-/3-/5-year roadmap for the maturity of the GCC towards the objectives as identified during setup

  • GCC maturity

    Ensuring GCC becomes a value-adding entity contributing towards the  enterprise’s strategy

  • GCC alignment with parent

    Ensuring the GCC unit aligns with the parent enterprise – strategically and culturally

  • GCC metrics

    Identifying and monitoring metrics for the GCC beyond operations metrics of   time/ cost/ quality/ etc

  • Change management

    Approach to handle the enterprise’s internal resistance and setting the GCC on  a course for greater value addition

  • Leadership development

    Developing leaders for success in GCC context. Covers aspects like Influence without authority, change management, etc.

  • Leadership team identification

    Hiring the initial leadership team while setting up a GCC under various models

  • Initial team setup & building

    Talent acquisition for the GCC – permanent hire, contract hire, payroll hire, etc.

  • IT infrastructure & Security

    Setting up network and security, installation of hardware, etc

  • Physical infrastructure

    Temporary office space, co-working space, office interiors build-out, et al.