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License Management

Managing software licenses can be a complex and time-consuming task for businesses and Atlassian products are no exception. Atlassian License Management services from a Solution Partner like us are designed to remove that burden, ensuring you have the right licenses at the right time, and at the optimal cost. We handle the full lifecycle of your Atlassian licenses: procurement of new licenses or subscriptions, renewals, expansions or downgrades, and tracking usage to avoid surprises. By entrusting license management to experts, your organization can stay compliant and efficient while focusing on its core activities.

Optimize Your Atlassian Investment

Licenses represent a significant portion of the total cost of ownership for software. Our goal is to help you optimize these costs and make informed decisions. We start by assessing your current Atlassian license footprint – which products and apps you have, what user tiers, and how they’re being used. Often, we find opportunities such as consolidating multiple instances to a single license, removing inactive users, or adjusting tiers to fit actual usage. We provide detailed analysis and recommendations, for example:

  • Rightsizing user tiers (ensuring you’re not paying for 500 users when only 420 are active, or conversely, planning ahead if you’re nearing a tier limit to avoid last-minute upgrades).
  • Identifying under-utilized apps or add-ons that could be removed or replaced with more cost-effective alternatives.
  • Advising on Cloud vs Data Center licensing, especially as Atlassian transitions many customers to cloud – we’ll help calculate the ROI and cost implications of moving to Atlassian Cloud subscriptions.
  • Aligning license terms so that renewals occur on the same date (co-terming), which simplifies budgeting and admin overhead.

By implementing these optimizations, clients often save significantly on annual Atlassian spend while ensuring their teams still have all the tools they need. Our expertise in Atlassian’s licensing model (which can be nuanced with different offerings, promotions, or legacy server migrations) means you won’t miss opportunities to reduce costs or take advantage of new plans.

Simplified Procurement and Renewal Management

Keeping track of renewal dates, quotes, and invoices for multiple Atlassian products (and marketplace apps) can be challenging. We offer end-to-end management of license procurement and renewals, acting as your single point of contact. Our services include:

  • License Procurement: When you need a new Atlassian product or add-on, we handle the purchase process. As an official partner, we work directly with Atlassian to get you the correct licenses. We can consolidate multiple purchases and negotiate terms if possible. You receive a clean, simple invoice from us, often with more flexible payment options than purchasing directly (such as bank transfers or local currency billing).
  • Renewal Tracking: We maintain a calendar of all your license renewal dates. Well in advance of each renewal, we will remind you and discuss whether to renew as-is, adjust user counts, or upgrade/downgrade plans. This proactive approach means no more lapsed licenses that could disrupt your operations.
  • Co-terming Licenses: If you prefer to have one renewal date for all your Atlassian products, we can arrange co-terming. This often involves aligning new purchases to prorated terms so that everything renews together. It simplifies your life by having a single annual renewal (or a couple of aligned renewals per year, as you prefer) instead of scattered dates.
  • License Audit and Compliance: We help maintain records of your license usage to ensure you stay compliant with Atlassian’s terms. If Atlassian introduces changes (like user count calculation changes or migrates Server licenses to end-of-life), we guide you through the necessary adjustments smoothly.

With our Atlassian license management service, you essentially outsource the administrative hassle of licensing to us​. We’ll interface with Atlassian and marketplace vendors on your behalf​, handle renewals, and troubleshoot any licensing issues (for example, if a license key isn’t working, or if there are questions on your bill). Your team can then focus on using the tools, not managing the paperwork.

Expert Guidance on Licensing Strategy

Atlassian’s offerings evolve frequently – from new product bundles (like Atlassian Cloud Enterprise plans) to loyalty discounts for migrating from Server to Cloud, to changes in pricing structure. As your partner, we keep you informed about these changes and opportunities. We provide strategic guidance such as:

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Migration Licensing Planning

If you plan to migrate from on-premise (Server/Data Center) to Atlassian Cloud, we analyze the dual licensing needs for the transition period and ensure you don’t overpay during migration. Atlassian often has trial periods or discounts for migration; we’ll make sure you benefit from them.

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App Licensing

Many teams extend Atlassian tools with Marketplace apps (for example, additional charting tools for Jira, or utilities like ScriptRunner). We help manage those app licenses alongside your Atlassian licenses, ensuring app user counts match and advising if any app is redundant with new native Atlassian features.

Upgrades and Downgrades

If your business is growing, you might need to upgrade from Standard to Premium plans (for more features or higher user counts), or if downsizing, perhaps move from Premium to Standard. We’ll evaluate the pros/cons of each tier (like storage limits, feature differences, SLAs) and recommend the most cost-effective choice that meets your requirements.

Renewal Budget Forecasting

We can project your licensing costs for the next 1-3 years based on current growth, so you can budget for Atlassian tooling as part of your IT expenditure. No more sudden surprises – you’ll know well in advance how costs might change if you add users or products.

In essence, our license management isn’t just transactional; it’s consultative. We align your licensing with your business roadmap. For example, if you plan to onboard a new department to Jira next quarter, we’ll incorporate that into our licensing plan now, possibly securing a better rate for a larger user tier ahead of time, or timing the addition to minimize proration costs.

By entrusting us with Atlassian license management, you gain peace of mind that this critical aspect of your tooling is under control and optimized. You’ll never have to scramble to purchase a license last-minute or renew something that expired unexpectedly. We turn licensing into a smooth, predictable process that supports your business growth.

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Contact us

Get in touch via our contact form if you need help managing your Atlassian licenses or want an assessment of your current licensing costs.

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Schedule a Consultation

Set up a meeting with our licensing specialists to discuss your situation. We’ll review your license usage and outline how we can streamline and save costs for you.

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Request a Quote

Already know what licenses or renewals you need? Request a quote from us and we’ll provide a competitive proposal for handling your Atlassian licensing, along with any value-add services we include.