Business case for India
Create a business case around why it is important to set up a GCC, and why in India.
Location study within India
Identify the appropriate location for the GCC based on your objectives and priorities.
Legal entity setup
Legal entity setup assistance including registrations, certificates, permissions, et al.
GCC objectives discovery
Assist in identifying the strategic objectives behind setting up the GCC.
Global operating model
Developing global operating model (involving various entities and, maybe, other GCCs within the enterprise) for optimal realization of the objectives
GCC governance
Developing a governance model to ensure GCC maturity stays on track and bottlenecks are resolved
GCC roadmap
Developing 1-/3-/5-year roadmap for the maturity of the GCC towards the objectives as identified during setup
GCC maturity
Ensuring GCC becomes a value-adding entity contributing towards the enterprise’s strategy
GCC alignment with parent
Ensuring the GCC unit aligns with the parent enterprise – strategically and culturally
GCC metrics
Identifying and monitoring metrics for the GCC beyond operations metrics of time/ cost/ quality/ etc
Change management
Approach to handle the enterprise’s internal resistance and setting the GCC on a course for greater value addition
Leadership development
Developing leaders for success in GCC context. Covers aspects like Influence without authority, change management, etc.
Leadership team identification
Hiring the initial leadership team while setting up a GCC under various models
Initial team setup & building
Talent acquisition for the GCC – permanent hire, contract hire, payroll hire, etc.
IT infrastructure & Security
Setting up network and security, installation of hardware, etc
Physical infrastructure
Temporary office space, co-working space, office interiors build-out, et al.
